Terms & Conditions

Welcome to Silvenca. By using our website (www.silvenca.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Information

This website is operated by Silvenca. Throughout the site, the terms “we,” “us,” and “our” refer to Silvenca. By visiting our site and/or purchasing something from us, you agree to be bound by these terms and conditions.

Contact Information:

  • Email: info@silvenca.com
  • Phone: 9057176663
  • Address: Bhuvaneswari Vatika, 19A Karani Place Road, Near Raghunandan Height -1st, Vaishalinagar, 302021, Jaipur

2. Products and Services

Silvenca offers a variety of silver jewellery products. While we strive to display the colors and features of our products as accurately as possible, we cannot guarantee that your device’s display will reflect the true color or finish. All descriptions of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Pricing and Payment

All prices listed on the website are in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice. We accept various payment methods, and full payment must be made at the time of purchase. Your payment details are secure and handled by our trusted payment gateways.

4. Shipping and Delivery

We offer shipping within India, and orders are typically processed and dispatched within 2-3 business days. Delivery times may vary depending on your location. Once shipped, you will receive tracking information. Silvenca is not responsible for delays caused by the courier service or unforeseen circumstances.

5. Returns and Refunds

We strive to provide high-quality products. If you are not satisfied with your purchase, you may return the item within 7 days of receipt, provided it is in its original condition and packaging. For further details on returns and refunds, please contact us at info@silvenca.com or refer to our Returns Policy.

6. Intellectual Property

All content, including but not limited to text, images, logos, and designs on this website, are the intellectual property of Silvenca. You may not reproduce, distribute, or use any content without our express written permission.

7. Limitation of Liability

Silvenca is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. By using our site, you agree that your use is at your own risk.

8. Privacy Policy

Your personal information is secure with us. We are committed to protecting your privacy and use your information only in accordance with our Privacy Policy.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of the website or products shall be settled in the courts of Jaipur, Rajasthan.

10. Changes to the Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the terms regularly.

For any questions or concerns, feel free to contact us at info@silvenca.com or call us at 9057176663.