Shipping Policy

At Silvenca, we are committed to providing a seamless shopping experience for our customers. Below is an overview of our shipping policy, including delivery times, shipping charges, and other important information.

1. Free Express Shipping

We offer free express shipping on all domestic orders within India. For international orders, shipping charges will apply based on the destination country.

2. Delivery Time

• Domestic Orders: Express shipping typically takes 3-7 business days from the date of dispatch.
• International Orders: Shipping times may vary depending on the destination. Generally, international deliveries take between 7-15 business days.

Please note that processing times may vary based on order volume and location.

3. International Shipping

We proudly ship to over 20+ countries worldwide. Shipping charges for international orders will be calculated at checkout, and delivery times will vary depending on the country of destination. Customers are responsible for any customs duties or taxes that may be applicable in their country.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your package online and monitor its delivery status.

5. Shipping Queries

For any questions or concerns related to shipping, feel free to contact us at support@silvenca.com. We are here to assist you with any shipping-related inquiries.

6. Return Policy

We offer a 15-day return policy for specified reasons, including manufacturing defects, damaged items, or incorrect orders. For more details, please refer to our Return Policy.

7. Warranty

Silvenca provides a 6-month warranty on all products. For warranty claims, please contact us at support@silvenca.com.

8. Brand Information

This website and all products are owned and marketed by SILVENCA. For any queries regarding shipping, returns, or warranty, please contact us via email at support@silvenca.com.